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All CollectionsFAQsFAQ-Commercial
READ this if you are adding an account
READ this if you are adding an account
Updated over 9 months ago

Accounts are expected to be third-party accounts - your customers.

Generally, the EH application expects the following "Supply chain" for ticketing and for catering.

Venue >> accont

Venue >> team > account

Venue >> Agent > account

Venue >> team > Agent > account

Venue >> Staff

  1. there is usually no need to create an account for staff.

  2. there is. no need to create an account for special ticket allocations

  3. there is no need to masquerade to place orders in the

Everything that is needed to manage accounts can be done via the ADMIN side of the application.

please also note

If you are a user - you cannot use the same email address as an address in a portal account. You can and should use a fee GMAIL account.

We do recommend maintaining a sample and QA account this way

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