All Collections
FAQs
FAQ-Commercial
Tickets dont get generated?
Tickets dont get generated?
Updated over a week ago

**If the below has been checked - please let support know and please identify ONE asset and one Event in question for is to drill into

Please check the following;

Do barcodes exist for the asset in the build?

Go to the ownership page. find the asset and event - check you can see a barcode image.

Have Barcodes been COPIED? (HIRERS Only)

Please check you've copied the Barcodes needed from the Venue

Is there a template linked on the workflow page for the asset n question?

Did this answer your question?