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My Tickets are not building or are slow
My Tickets are not building or are slow
Updated over a week ago

Tickets don't build

Event Hub supports generating your barcodes and tickets. Check the following if you have trouble;

  • To successfully generate a ticket with an asset or barcode, a Ticket Template must exist for the corresponding sales group.

    • You can find the Sales group for any asset on the ticketing page when clicking on the "i".

    • The templates are set per Sales group on the workflow page in the ticketing sections.

Tickets are slow to build

If tickets are ready to build - it's better to wait than to "click click click". This will make things worse. Try building by each sales group.

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