I'm sorry to hear that you're experiencing difficulties with logging in to EventHub.com.au. We're here to assist you in resolving this issue. To get started, please follow these steps:
Verify Your Email Address: Double-check that you are using the correct email address associated with your eventHub.com.au account. Sometimes, typos in the email address can lead to login problems.
Confirm the Correct URL: Ensure that you are accessing EventHub.com.au from the correct URL: https://client.eventhub.com.au. Using the wrong URL can cause login issues.
Clear Your Browser Cache: Clearing your cache is a great step to take. However, let's make sure you do it correctly for your specific web browser:
For Google Chrome: a. Open Chrome and click on the three vertical dots in the top-right corner. b. Select "History" and then "History" again. c. On the left sidebar, click on "Clear browsing data." d. Choose the time range (e.g., "Last 24 hours" or "All time"). e. Select "Cookies and other site data" and "Cached images and files." f. Click "Clear data."
For Microsoft Edge: a. Launch Microsoft Edge and click on the three horizontal dots in the top-right corner. b. Choose "History" and then "Clear browsing data." c. Select "Cookies and site permissions" and "Cached data and files." d. Click "Clear."
For Safari: a. Open Safari and click on "Safari" in the top-left corner. b. Choose "Preferences" and go to the "Privacy" tab. c. Click on "Manage Website Data." d. Select "Remove All" to clear all cookies and cache.
If the Issue Persists:
1. Try reset here ;
https://client.eventhub.com.au/forgot_password
did you get a link sent? check your SPAM if you didn't.
2. If you're still unable to log in after clearing your cache, we recommend providing us with more details to help us assist you effectively. Any error messages you encounter or additional context you can provide will be valuable to our support team.
You can reply to this chat with the additional information or, for a faster response, contact our support team directly at [support@emailhub.com.au] We are committed to resolving this issue for you promptly.
We appreciate your patience and are dedicated to ensuring you regain access to your EventHub.com.au account as soon as possible.
