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Event Hub's (VIP) Tiers Explained
Event Hub's (VIP) Tiers Explained

Event Hub has paid (%+) and unpaid plans (4)

Updated over 2 weeks ago

Event Hub - our VIP model or venue "portal" - has both paid and unpaid tier plans. The VIP model is an extension of and is a downstream application receiving data from our TEAMS and VENUE application.


​The VIP system can work independently OR enable automation between Team and Venue Events.

Standard Venue Sponsored Tiers.

TIER 4.0

This is our most standard tier and is provided to every account where you own an asset at a Venue using Event Hub Software.. In the Tier 4 portal, you will be able to

  1. Place your catering order,

  2. download your tickets as a zip file

  3. Share your tickets to your guests.

Tier 4 is part of our venue or team agreement and will never require further payment from the asset owner.

Tier 4 will allow a maximum of 5 assets only. A greater number of assets indicates a usage outside our T&Cs and indicates, more commercial use than the general sharing of an asset purchased. We have tested our data History and 5 assets per event is found to be a reasonable limit.

Paid Plans

TIER 5:

BASIC, PREMIUM, ENTERPRISE

Event Hub offers paid plans that enable many super features to help you manage and run your own company events. Examples of paid features include;

  • multi-venue views in the app

    • Remember Venues ( & teams) are independent entities. The Venue switcher is a paid-for EH feature.

  • Invitation + RSVP system + reminders

  • Manage your own company events (known as business events)

  • Team or user event allocations and controls

  • Company, sponsor, or department board for Ticket requests. This is being used by more and more companies

  • your own branded emails

  • Parking aggregation with attendance ticketing.

  • FBT reports

  • Guest preferencing

  • APIs and webhooks for integration to CRMs

  • world-class CRM system for your contacts

  • Single Sign On

  • seating and table planner

  • a VIP Sales system

  • your own barcode system

How do I find out my current Tier?

You'll see your current tier in the top right corner of the portal.

What if I know my company has a paid account but my current Venue Portal tier is still tier 4?

Often Companies head office may manage the paid account with Event Hub If this is the case and you don't see your Venue portal on the right Tier let us know via emailing support@eventhub.com.au

We link the child accounts with the Parent "Head Office" account in a few minutes and all the Features available on the super account will become available.

Event Hub's current price list

Like to see the demo or just have a chat?

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