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How to include PDF tickets in your EDMs

Explains how to link tickets for both stream and connect

Updated over 2 years ago

Looking to include tickets in your guest details email (Stream)? Go here

OR

Looking to include tickets in your comms to your clients who own / have purchased assets (Connect)? Go here

Ticketing Block - Stream Specific

How to use the {{attached_tickets}} merge tag in your details EDMs.

The best approach is to either do a SAVE AS from one of the approved brand templates, or one of your own details templates that already includes the tickets block.

If however you have created a new details template, you can include the block by using in a module.

There is a module that already has all the coding done. This allows you to update the button colour / font size / border style etc to match your brand.

To find this, when editing your EDM, click on the modules area and choose ->
"EH Approved" tab, then search for the module named:

Stream-Download-Tickets-Block

Drag this into your template in the area that you want it, and you're all done!

Of course remember it is best practice to test your template to make sure it works.

If you are wanting to include the code from scratch for whatever reason the format is as follows:

{% if attached_tickets != empty %}
{% for item in attached_tickets %}


<<INSERT BUTTON HERE >>

USE AS BUTTON LABEL:

DOWNLOAD TICKET {% if forloop.length > 1 %} {{forloop.index}} {% endif %}

BUTTON LINK:

{{item}}

{% endfor %}
{% endif %}

Ticketing Block - Connect Specific

How to use the {{released_tickets_as_pdfs}} merge tag in your Venue Communications EDMs.

The best approach is to either do a SAVE AS from one of the approved brand templates, or one of your own comms templates that already includes the tickets block.

If however you have created a new comms template, you can include the block by using in a module.

There is a module that already has all the coding done. This allows you to update the button colour / font size / border style etc to match your brand.

To find this, when editing your EDM, click on the modules area and choose ->
"EH Approved" tab, then search for the module named:

Connect-Download Ticket PDFs

Drag this into your template in the area that you want it, and you're all done!

Of course remember it is best practice to test your template to make sure it works.

If you are wanting to include the code from scratch for whatever reason the format is as follows:

{% if released_tickets_as_pdfs != empty %}
{% for ticket in released_tickets_as_pdfs %}


<<INSERT BUTTON HERE >>

USE AS BUTTON LABEL:

DOWNLOAD TICKET {% if forloop.length > 1 %} {{forloop.index}} {% endif %}

BUTTON LINK:

{{ticket}}

{% endfor %}
{% endif %}



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