As we come close to the middle of the year, I just wanted to make sure you were aware of all our recent updates; those coming soon and those on our radar. It’s been a tough year for our industry and here's hoping vaccination rates grow and we get back to some sort of normal soon :)

Understanding how busy we all are, I have been brief below - so if you see something you would like further info on, please feel free to contact me or Rob via chat or email to organise a dedicated session.

Also, one of our most well-liked member of our team, Hannah is back part-time from Maternity leave (she had a healthy baby boy called Freddy)!

Cheers,

Scott
**Stay safe and if you have teens at home during lockdown, stay sane!

>>>>>>>>>>>>>> >>>>>>>>Newsletter July 21.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

There are three relevant Sections - you might wish to go directly to your preferred section.

Remember, the Event Hub (EH) vision is for an "in cloud-connected" full-featured digital supply chain. Fully self-service. Your brands. Your data.

many venue(s) sells assets --> Asset owners - ( or Hirer/Agent/)-> who may (or may not) --> distribute to consumers or guests

Section 1: Connect(Venue System)

Section 2: Stream (Attendee Management System)

Section 3: System updates

Section 1: Connect (Venue System)

Sales System continues to evolve - "Shopify for events".

Sell seats or hospitality packages that automatically add accounts to your account list, update ownership and prepare for ticket allocation. Full end-to-end workflow.

Recent updates

Mail selection by Sales URL, Google Tag Manager integration, Discount Codes, Team filtering, Sell inside Portal

WIP today

Min Max Coupons, Volume min/max/mod control/Discounts, your own branded short URL, various check-out up-sells.

We are currently developing automatic reporting of "click-stream data" generated from our ("tiny") URL links via https://www.rebrandly.com/.

Here is a great example

"Full Funnel"
The above, including a planned "join our newsletter" front page, will enable the full customer journey to be tracked and understood. Adhering to all AU/GDPR privacy rules of course :).

1 System => 1 data source.

Premium Ticketing/SMS

As consistent with our support of a Premium Ticketing agnostic platform EH now supports the Ticketek API, Upload of any companies barcodes, and the generation of your “own barcodes.” You decide and you can apply per event.

Mobile

Standard PDF

We can design and deliver barcodes in any format and this means you can issue in any container form; link, barcode, SMS, or PDF. We can also export or import any ticket form. Import barcodes, links, or PDFs, Great for our Hirer model.

There are many benefits when accessing your own barcodes or combining access barcodes with another barcode need. The most simple being self-service design. They can be generated at any time in a matter of minutes and our next iteration allows the merge of 2 or more value items into one barcode. Perhaps it's parking, access to another room {Event in an event}? Special meal deal? On top of merchandise items. These are some ideas that spring to mind.

Simply add a sales URL from our system to sell next week's games, merchandise, or live parking stocks. This can be done directly from your own ticket build area and designed in a few moments utilising your already developed "EDM build skills"

Communication

SMS and scheduled comms is now available

About to Deploy (1 to 2 weeks)

BI reports
Our behind-the-scenes power pivot reporting structures are now complete. If you have power pivot and would like access to transaction real-time data from Event Hub, let Scott know. The following reports are about to be embedded inside our application for self-service use.

Account Lists
Ownership
Asset Sales Data
F&B analysis

Search Email events

Coming Soon (1 to 2 months)

Seat Planner:

Our new Seat Planner is almost ready enabling full reserved seat management during the check-out process. The idea is you can build any or all structures - from a single row of seats - to a section or bay - and to a room. This tool will be available in both our sales and attendee management systems.

Start from scratch and build your own layout. We plan to provide a seat of standard-based layouts from 10 seats to 1000 seat structures. You can adopt as your and then edit and save as your own "layout".

You will be able to slightly change the layout - and thus save with varying seat capacities - and thus choose a layout needed for a particular event.

Once connected to an event you can map guest lists to the layout.

New Flow builder

As promised, we are re-building flow builder to be more interactive and Logic/IF based. It's slower than expected due to other pressure on our sales and seat system.

We are perhaps 4 weeks behind plan here - so first ETA looks to be around August. The structure has been built - the transfer of existing blocks has not.

On Radar (within 6 months)

Mail Tracking and Sales tracking data aggregation.

Further workflow automation also using the structure of the flow builder.

Section 2: Stream (Attendee Management System)

We have concluded the consolidation of all applications to one.

Our combined application allows the sharing of data across venues and companies.

Here is a good example posted in our Stream application. Automatic build of any public event.

https://app.intercom.com/a/apps/mdm6bnqe/articles/articles/4855180/show

Calendar

You can now share our calendar across your entire organisation to share events and have guest requests direct from the calendar (a special calendar user login has been created. Ask our support team for a demo.

Our Import to event loader has been in play for a few months now and very well received so far.

Automation / Event Panel

Ticketing /SMS

Now available where Barcode is used and mobile# exists.

In order to help fully automate we are now exploring the "Ticket Dock" (C) idea. Generate your own URL for ticket import - from any supplier for any event. Think about your own dropbox for ticketing automation and integration. it's time to dump these cumbersome ZIPPED PDF'S.

Reference EDMs help

We've created, in the design area, a specific reference area of short bite-size chunks for quicker up-skill and learning.