Grade: Executive

Job-Type: Permanent

Job-Nature: Full Time

Work Nature: On-Site

Chief Operating Officer (COO) is responsible for Planning the Short- and Long-Term Strategies, Managing Operations, and Implementation of Commercial Initiatives including Product Management and Vendor Management.

Job Description

• Participate in formulating and administering company policies, directing and coordinating business activities to develop and implement long-term goals to meet business and profitability growth objectives.

• Review analyses of activities, costs, operations, and budgets to determine progress toward stated goals and objectives.

• Develop, review, update and implement in cooperation with other Executive Management for sales, budgets, financial performance, and new product development.

• Oversees key projects, processes and performance reports, data, and analysis.

• Liaise with clients.

Product and Technology

• Own the product roadmap and set strategic direction and vision for the team.

• Ensure all teams have the appropriate product and technical direction and resources to meet all release dates.

• Design and execute technology strategies and operating policies, which support the Event Hub’s mission and align with the strategic plans and policies.

• Oversee the development, design, and implementation of new applications and changes to existing applications.

• Manage development plans, business proposals, budgets, delivery time estimates, and meeting those time estimates

• Manage and develop relationships with external senior stakeholders, vendors, and development partners

• Make decisions on short and long term uses of technology within the development/product roadmap

Leadership and Team Management

• Provide leadership, vision, and management support for the rest of the team

• Conduct team meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff

• Evaluate employee performance, conduct performance appraisals, and provide additional coaching and support as neededProvide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all team members

• Manage recruitment and hiring, identify skill gaps and facilitate training for individual team members when required.

• Ensure that the structure of the team and skillsets present within it are appropriate to meet the needs of the business.

Job Requirements

· Design and implement business strategies, plans, and procedures

· Set comprehensive goals for performance and growth

· Establish policies that promote company culture and vision

· Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance, etc.)

· Lead employees to encourage maximum performance and dedication

· Evaluate performance by analyzing and interpreting data and metrics

· Write and submit reports to the CEO in all matters of importance

· Assist CEO in fundraising ventures

· Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)

Manage relationships with partners/vendors