Frequently Asked Questions (FAQs)

Find answers to those common queries

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15 articles in this collection
Written by Scott and Denise

Forgot to set up an auto reminder?

Send a reminder invite to guests who've not responded.
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Written by Scott
Updated over a week ago

Add an additional question to the RSVP/Landing page?

Collect feedback from your guests for your event to help tailor the experience
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Written by Scott
Updated over a week ago

Can I cancel an invite and re-issue?

Cancel a ticket and re-issue to another guest if the invitee declines or does not respond.
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Written by Scott
Updated over a week ago

Can my guests provide partners' details during RSVP?

Gather additional details about your guest's partners
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Written by Scott
Updated over a week ago

What is a Contact Group?

What is the definition of a Contact Group, Business Unit and Tags
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Written by Scott
Updated over a week ago

What type of notes can I add to my Event?

Add detailed instructions and meta-data to your event to help your team better engage your audience
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Written by Scott
Updated over a week ago

Can I include host details on the calendar file on RSVP?

Let your guest know the event's host details for contact.
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Written by Scott
Updated over a week ago

Can I add additional tickets to my event?

How to change the number of tickets for an event.
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Written by Scott
Updated over a week ago

What ticket collection options are available?

Various options for distributing event tickets for my guests
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Written by Scott
Updated over a week ago

Can I offer accommodation and flights for my VIPs?

Gather accommodation and flight preferences from your attending VIPs
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Written by Scott
Updated over a week ago

Can I update an event setup?

Reflect changes to your event's details and configuration.
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Written by Scott
Updated over a week ago

What is an EDM?

Describe the invitation communications flow and creative email templates and RSVP landing pages used.
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Written by Scott
Updated over a week ago

Types of Users – Roles & Permissions

Definition of User types and what they're allowed to see and do.
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Written by Scott
Updated over a week ago

Where do I find my guests dietary requirements?

How to find my guests RSVP comments
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Written by Scott
Updated over a week ago

How OPEN emails are tracked

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Written by Denise
Updated over a week ago