A confirmation mail contains the summary of information that the guest added during RSVP.
Your account may not be setup with a default global confirmation template. If this is the case, each created event must have a confirmation template set by the Client Administrator.
This article describes how to do this.
Look for your event in [EVENTS ADMINISTRATION].
Click [Edit] to proceed to the Event Configuration.
Select [RSVP & EDM CONFIG] tab.
On the [Confirmation Mail Template], choose from your available templates.
And final step is to click [Save].
In cases where you haven't setup the confirmation template on a per event level, the app will use the standard confirmation template set on the [COMPANY CONFIG].